File a Medicare complaint or grievance

Not every problem is an appeal. If something was denied, reduced, or ended, that's an appeal — see how a Medicare appeal works. If it's about how you were treated, the quality of care you received, or your plan's service, that's a grievance or complaint — free, and handled here.

Your plan is supposed to tell you which track your issue belongs on — but plans get this wrong often enough that it's worth checking yourself.

Is this about a decision, or about how you were treated?

A decisionSomething was denied, reduced, or ended. This isn't a complaint — it's an appeal, and CaseWhy already handles it.
See everything else CaseWhy Appeals covers →